SupportCategory: Learnplus - WPMap Missing
RyanGlover asked 47 years ago

Hello,
the map on my contact page via LearnPlus Google Maps is gone.  Is it possible for you to fix this?  Please refer to the screenshot I’ve included:
https://dl.dropboxusercontent.com/u/55155341/Screenshot%202016-12-09%2021.53.27.png
website: http://www.ieltsdoha.com
username: d3m0s1t3
password: Occulture2
Sftp Details:
Host Name:ieltsdoha.com
Port:22
SFTP User Name:eslo2861721305
Password:e15,Jbhe
Thank you.
Ryan

3 Answers
Trending Templates Support answered 10 months ago

Hello,
Please update the latest version of the theme and LearnPlus Visual Composer Addons plugin. After that go to Appearance->Theme Options->General and enter your Google Map API.
Thanks.

RyanGlover answered 10 months ago

Hello, 
how do I update to the latest version of the theme and LearnPlus Visual Composer Addons plugin.  Every time I try to upload the learnplus.zip file I get an error message stating that the theme is already installed.
Thank you.
Ryan

Trending Templates Support answered 10 months ago

1. How To Update Your Theme
The Envato Market plugin can install WordPress themes and plugins purchased from ThemeForest & CodeCanyon by connecting with the Envato Market API using a secure OAuth personal token. Once your themes & plugins are installed WordPress will periodically check for updates, so keeping your items up to date is as simple as a few clicks.
Step 1Download WP Envato Market  plugin.
Step 2Install and Active the plugin.
Step 3 – If you translated the theme and the language files are in themes/learnplus/lang/, you need to upload them to  wp-content/languages/themes/ If not, After updating the theme, any customizations to the theme’s core files, such as PHP files, language files will be lost.
Step 4 – Click the Envato Market‘ menu in WordPress and connect to the API.

2. How To Update Plugins Included
Step 1 – Go to Dashboard Plugins. Select the plugins you update, and click deactivate and then click to the  Apply button.

Step 2 – If you translated the theme and the language files are in plugins/your plugin name/ lang/(EX: plugins/LearnPlusVisual Composer Addons/lang), you need to upload them to  wp-content/languages/plugins/ If not, After updating the plugin, any customizations to the theme’s core files, such as PHP files, language files will be lost.
Step 3 – Select the plugins you update, and click delete and then click to the  Apply button. All your content such as pages, options, images and posts will not be lost or erased by doing this. However, any customizations to the plugin’s core files, such as PHP files will be lost.

Step 4 – Install and Active plugins

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